My Work
A full collection of my work as a practicing UX professional.
Benefits Open Season
Redesign of a federal agency's SharePoint site for benefits open season. Reduced help emails received by 60% and provided over $200,000 in cost avoidance for the agency.
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Navigation Information Architecture
Information architecture redesign of the primary navigation for AmeriCorps' Office of Human Capital SharePoint site. Facilitated 15 card sort sessions and employee interviews to better match user mental models.
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Data Visualization Icons
Designed a custom set of 20+ accessibility tested icons for AmeriCorps' internal data visualization guide in collaboration with the Office of the Chief Executive Officer.
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